1. Registration of Complaints:

a.         Customers can reach us on:

i.          customercare@rejoicecelebration.com (Grievance officer -Anil Kumar)

ii.         +91 7011559144

2. Escalations can be shared at:

a.         deepu.verma@rejoicecelebration.com (Officer – Deepak Verma).

b.        write to us at: Rejoice Celebration Technologies Private Limited, 187/5, Baselwa, Amarnagar, Faridabad Haryana.

c.         Through Rejoice Celebration Technologies Private Limited’s website (www.rejoicecelebration.com), using contact us.

3. Timeline for responding/resolving complaints

a.         Normal cases: 7 working days.

b.        Fraud cases, Legal cases and cases which need retrieval of documents and exceptionally old records: 30 working days.